Terms & Conditions

Please read these terms carefully before using our services.

1. Definitions

  • “Client” means any individual or entity that engages VETHEXA’s services.
  • “Services” refers to any Animal Science, Digital Marketing, consulting, or ancillary services provided by VETHEXA.
  • “Agreement” means these Terms & Conditions, any Service Order, and any related documents mutually signed or agreed.

2. Scope of Services

VETHEXA agrees to provide the Services described in each Service Order. All deliverables, timelines, and fees must be documented in writing; any changes require mutual written consent.

3. Client Obligations

  • Provide timely access to facilities, data, and personnel as reasonably requested.
  • Ensure accuracy of any information or materials supplied to VETHEXA.
  • Cooperate in scheduling site visits, meetings, and feedback sessions.

4. Fees & Payment

  • All fees are quoted in INR and are exclusive of GST and any other applicable taxes.
  • Invoices are due within 15 days of receipt. Late payments incur interest at 1.5% per month.
  • VETHEXA reserves the right to suspend Services until payment is received in full.

5. Cancellation & Termination

Either party may terminate this Agreement with 30 days’ written notice. Upon termination:

  • The Client shall pay for all Services rendered up to the termination date.
  • VETHEXA will deliver any completed work and the Client will return any proprietary materials.

6. Confidentiality

Both parties agree to keep confidential all non-public information disclosed during the engagement and not to use it for any purpose other than performing under this Agreement.

7. Data Protection

VETHEXA will comply with applicable data protection laws. Any personal data processed on behalf of the Client will be handled in accordance with our Privacy Policy.

8. Intellectual Property Rights

  • All pre-existing IP remains with the originating party.
  • Upon full payment, the Client receives a non-exclusive, non-transferable license to use deliverables for their internal business purposes.
  • VETHEXA retains the right to showcase non-confidential work in its portfolio.

9. Warranties & Disclaimers

VETHEXA warrants that it will perform Services with reasonable care and skill. Except as expressly stated, all other warranties are disclaimed to the fullest extent permitted by law.

10. Limitation of Liability

In no event shall VETHEXA’s total liability exceed the fees paid under the applicable Service Order. Neither party will be liable for indirect or consequential damages.

11. Force Majeure

Neither party is liable for delays or failures due to events beyond reasonable control, including natural disasters, strikes, or governmental actions.

12. Governing Law & Dispute Resolution

This Agreement is governed by the laws of India. Any dispute will first be referred to mediation; if unresolved, it will be subject to the exclusive jurisdiction of courts in Meerut, Uttar Pradesh.

13. Amendments

Any modifications to these Terms must be in writing and signed by both parties.

14. Contact Us

For questions about these terms, please get in touch or email us at info@vethexa.com.